Frequently Asked Questions

Are You Compliant With GDPR?

We comply with GDPR requirements and are registered with the UK Information Commissioner as a data controller - Please see our Privacy Policy for details.

Is a Trial Available?

The system can be tried for 90 days free of charge. No credit card required. At the end of the 90 days it will be necessary to purchase a subscription to continue use.

Is Data Backed Up Regularly?

Data in the database is backed up regularly. Please look at our backup policy for more information.

Is Our Data Secure?

We operate a zero-knowledge policy with respect to passwords. They are never stored as clear text and are hashed and salted. We can reset a password, but we can’t read them.

Users can set up additional verification for their account.

Where is Data Hosted?

Your data is stored on Microsoft Azure in a UK datacenter. Azure uses industry-standard protocols to encrypt data as it travels between devices and Microsoft datacenters, and crosses within datacenters. Azure complies with both international and industry-specific compliance standards. Customers maintain full ownership of their data. Microsoft has adopted the world’s first code of practice for cloud privacy, ISO/IEC 27018.

Who Has Access To Data?

You control access to the data. Members have to be authorised by the club, and that authorisation can be revoked. Each member can see only the records that belong to them, they cannot see any other records.